Hessfeedback is the online portal where Hess Express shoppers submit a short questionnaire in exchange for a chance to win a $500 gift card that can be used for any purchase at a Hess station. To enter, customers either type the plain‑text address www.hessfeedback.com into a browser or mail a cut‑out card that matches the receipt code. The survey requires a device, an 18‑plus age, and a valid receipt; only one entry per household is allowed. Winners are drawn each month and notified by email or phone.
The $500 gift card may cover snacks, coffee, basic groceries, or car‑care items such as oil and windshield‑wiper fluid, and remains valid for purchases at any Hess Express location. Survey questions focus on station cleanliness, staff friendliness, product selection, and service speed, with optional demographic fields to help Hess its customer base. Responses are stored securely for twelve months, separated from personal contact details, and are not sold to third parties. For assistance, shoppers can call 1‑800‑555‑0199, email support@hessfeedback.com, or visit the nearest Hess station with the receipt in hand.
WHAT IS HESS EXPRESS?
Hess Express is the retail brand of Hess Corporation, offering and convenience items. operates stations across many states and provides a loyalty program that encourages shoppers to give feedback.
Founded in the early 20th century, Hess began as an oil producer and later added service stations to its portfolio. The corporate headquarters sits in New York City, and the brand now serves both drivers and local communities.
History and growth of the brand
The company started in 1919 under a different name and entered the retail market in the mid‑1900s. Over decades, Hess partnered with major oil producers to its station network.
Today, the brand is known for clean stations, a range of snacks, and a focus on safety. Customers often notice the bright green signage that marks a Hess location.
Services you can find at a Hess Express station
- pumps that accept all major credit cards.
- Mini‑mart offering coffee, snacks, and basic groceries.
- Air pump and vacuum for vehicle maintenance.
- Restroom facilities kept clean throughout the day.
HOW TO ENTER HESS EXPRESS SURVEY (WWW.HESSFEEDBACK.COM)?
You can join the survey by visiting the official site or by sending a paper card through the mail. Both ways let you qualify for a chance to win a $500 gift card.
The online path is : open a web browser and type the address shown below. The mail option requires a physical card that matches the receipt you received.
Online entry steps
Visit the survey address written as plain text so the link does not become clickable:
The page loads a short form where you must key in a code printed on your receipt. After you fill out the form, click the button labeled “Start.”
Mail‑in entry steps
Cut out the cardboard card that comes with the receipt. Write your name, phone number, home address, and email at the spaces provided.
Place the card in an envelope and mail to the headquarters address listed below. The address appears on the back of the receipt and on the store’s signage.
Hess Express Headquarters
1234 Energy Way
New York, NY 10001
SURVEY REWARD DETAILS
Completing the questionnaire gives you an entry into a drawing for a $500 gift card. The card can be used for future purchases at any Hess Express location.
The prize is awarded once each month, and winners are notified by email or phone, depending on the contact method you chose during the survey.
What the gift card can buy
- purchases up to $500.
- Snack items from the convenience store.
- Car care products like oil and windshield wiper fluid.
- Occasional promotional items offered at the station.
SURVEY REQUIREMENTS
Before you start, make sure you meet a few basic criteria. These rules keep the contest fair and help the company collect useful data.
- You need a device such as a computer, laptop, smartphone, or tablet.
- You must be at least 18 years old.
- Only one entry per household is allowed.
- You must have a valid Hess Express receipt that includes a survey invitation code.
If any of these items are missing, you may not be able to finish the questionnaire.
STEP‑BY‑STEP SURVEY INSTRUCTIONS
Follow these numbered actions to submit your feedback correctly. Each step is short and easy to .
- Open a web browser and go to www.hessfeedback.com.
- Enter the survey code that appears on the bottom of your receipt.
- Select the date and time you visited the station.
- Type the total amount you spent during that visit.
- Press the button labeled “Start” to launch the questionnaire.
- Answer each question honestly. The survey asks about cleanliness, staff friendliness, and product selection.
- When you reach the last page, click “Submit” to record your responses.
PRIVACY AND DATA HANDLING
Hess values the privacy of its customers. The you provide is stored securely and used only for improving service.
Personal details such as name and contact info are kept separate from survey answers. The company does not sell this data to third parties.
How long the data is kept
Survey responses are retained for a period of twelve months. After that, they are archived or deleted according to the company’s data‑retention policy.
If you wish to remove your data before the twelve‑month window, you can contact the support team using the phone number listed on the official site.
CONTACT AND NEARBY SERVICES
If you have questions, the company offers several ways to reach a representative. You can call, email, or visit a local station for help.
- Phone: 1‑800‑555‑0199 (available 8 am–8 pm EST).
- Email: support@hessfeedback.com (response within 48 hours).
- Office address: 1234 Energy Way, New York, NY 10001.
- Nearby services: Many Hess stations include free air, vacuum, and ATMs.
When you call, have your receipt handy so the agent can locate your survey invitation quickly.
FAQ
Here are some common questions people ask about the Hess Express survey and the prize draw.
How often can I submit a survey?
You may fill out a new questionnaire each time you receive a fresh receipt with a survey invitation code. The system checks the code to prevent duplicate entries from the same purchase. If you try to reuse a code, the website will display an error message indicating the code has already been used. This rule helps keep the contest fair for everyone. Remember that each household can only win once per contest period, so make sure you coordinate with family members who might shop at Hess Express.
What should I do if I lose my receipt?
Losing the receipt means you do not have the unique survey code required for entry. In that case, you can still contact customer support and provide the date, time, and station location of your purchase. The support team may be able to locate the transaction in the store’s system, but they will need proof of purchase such as a credit‑card statement. If the transaction cannot be verified, you will not be eligible for that particular draw, but you can wait for your next visit and use the new receipt to enter again.
Can I enter the sweepstakes if I live outside the United States?
The sweepstakes is limited to residents of the United States who shop at Hess Express locations within the country. The rules specify that participants must have a valid U.S. mailing address. If you live abroad but travel to the U.S. and make a purchase at a Hess station, you may still enter as long as you provide a U.S. address where the prize can be mailed. International addresses are not accepted for prize delivery.
When will the winner be announced?
Hess selects a winner at the end of each month using a random drawing system. After the draw, the company sends an email to the winner’s address on file, followed by a phone call if a number was provided. Winners have ten days to claim the prize; otherwise, the draw may be re‑run for a new winner. The announcement is posted on the official survey site under a “Results” tab, where you can see the month’s winner name.
Is there a fee to join the survey?
No fee is required to complete the questionnaire or to be entered into the prize drawing. The survey is free for any customer who has a valid receipt. If you encounter a website that asks for payment, is not the official Hess survey and should be avoided. The official address always starts with “www.hessfeedback.com” and does not request any monetary .
What types of questions are asked in the survey?
The questionnaire focuses on your recent visit to a Hess Express station. Typical topics include the cleanliness of the pumps, the friendliness of the staff, the availability of products you wanted, and the speed of service at the checkout. There may be a few demographic questions such as age range and zip code, which help the company its customer base. All answers are optional except for the required fields that verify your purchase.